1. What are your hours of delivery?

Deliveries can be made 24 hours a day, 7 days a week. Additional charges may apply for pickups and deliveries made outside of our normal business hours, Monday - Saturday 8 a.m. - 5 p.m.

2. What if we need to add more equipment or change an order after hours?

You can reach us after hours at 615.289.1655.

3. Do you have a minimum order for delivery or pickup?

No. We will work with you on any size budget.

4. How much do you charge for delivery and pickup?

Standard pickup and delivery is $40 each way. Additional charges may apply depending on the location of the event.

5. Do your crews setup the equipment?

Yes. We can set up your equipment for an additional fee. Let us know your needs, and we can provide you with a quote specific to your event.

6. I need rental items that are not listed on your website. Can you help?

We will do our best to accommodate all of your event needs. We are continuously receiving new inventory and may even consider adding to that inventory, based on your request. Always ask!

7. If I have an outdoor event and it rains, do I need to bring everything inside?

Yes. It is your responsibility to keep all rental equipment dry. Additional charges may apply if equipment is damaged due to excess water exposure.

8. How many glasses should I order for a cocktail party?

We recommend one glass, per person, per hour.

9. How long does the rental period last?

Items are charged on a per-day basis. Items rented out over the weekend will be due back anytime Monday.

10. What should we do with dishware before we return it?

We do not require you to hand-clean or dish-wash any equipment. Please scrape all food particles off the dishware and rinse. Place dishware back into boxes and crates in which they were delivered. In the event that food particles were not removed from the equipment, an additional fee will be charged.